At ZIPMYKART, we are committed to providing you with a seamless and satisfying shopping experience, from Browse our products to receiving your order. We understand that timely and reliable shipping is crucial, and we strive to ensure your purchases reach you efficiently and in perfect condition.
1. Order Processing Time
All orders are shipped within 0-2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Please note that during peak seasons or promotional periods, processing times might be slightly extended. We appreciate your patience during these times.
2. Shipping Methods and Delivery Estimates
We partner with reputable courier services to ensure your orders are delivered safely and efficiently. Our standard shipping methods and estimated delivery times are as follows:
Domestic Shipping (within India):
Standard Delivery 3-15 business days
International Shipping (if applicable):
Currently NA
Please note: Delivery times are estimates only and may vary due to factors beyond our control, such as unforeseen weather conditions, customs delays, or courier service disruptions.
3. Shipping Costs
Free Shipping: We are offering free standard shipping on selected orders.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package's journey or you can login to website. Please allow up to 24 hours for the tracking information to become active.
5. Packaging
We take utmost care in packaging your products to ensure they arrive in perfect condition. All items are securely packed to prevent damage during transit.
6. Missing or Damaged Packages
Damaged in Transit: If you receive a package that appears to be damaged, please refuse to accept it if possible, and contact us immediately at our Email info@zipmykart.com . If you have already accepted it, please take photos of the damaged packaging and product, and send them to us immediately.
Missing Package: If your tracking information shows that your package was delivered but you have not received it, please check with your neighbors or local post office first. If you still cannot locate it, please contact us within e.g., 3-5 days] of the stated delivery date. We will open an investigation with the shipping carrier.
7. Incorrect Shipping Address
It is the customer's responsibility to ensure the accuracy of the shipping address provided.
If an order is returned to us due to an incorrect or undeliverable address, you will be responsible for the reshipment cost.
Please contact us immediately if you realize there's an error in your shipping address after placing an order. While we will do our best to assist, we cannot guarantee changes once an order has been processed for shipping.
8. Returns and Exchanges.
Please refer to our refund and return policy page for detailed information.
9. Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer service team:
Email: [info@zipmykart.com]
Phone: [9815550778]
Operating Hours: [ Monday - Friday, 9:00 AM - 6:00 PM IST]
Thank you for choosing ZIPMYKART.