Heated Neck and Back Massager

Business Name: ZipMyKart

Registered Under: 🏛️ Ministry of Micro, Small & Medium Enterprises (MSME), Government of India

MSME Registration Number:
UDYAM-CH-01-0054787

⚡ Instant Confirmation

No waiting, no calls! Your order is confirmed immediately after payment — so your product ships faster than ever.

🔒 100% Secure & Protected

Every transaction is powered by trusted payment gateways with top-grade encryption. Your money is always safe.

🚀 Faster Dispatch & Priority Delivery

Prepaid orders are processed first — meaning your package gets packed and shipped before COD orders.

💰 No Cash Hassle at Delivery

Forget cash change drama or payment delays. Just sit back and receive your order smoothly.

🎁 Extra Discounts & Exclusive Offers

Online payments often unlock instant discounts, coupon codes, or loyalty points — COD never does!

🔁 Easy Refunds & Quick Processing

For returns or cancellations, your refund goes directly to your bank — fast and transparent.

1️⃣ Reduce Fake & Cancelled Orders
COD often leads to customers refusing parcels, which causes unnecessary shipping losses.

COD filters out such cases by ensuring commitment from the buyer.

2️⃣ Verify Genuine Buyers
Advance payment confirms that the order is real.

This allows us to prioritize genuine customers for faster dispatch.

3️⃣ Faster Delivery & Processing
Since fake orders are reduced, logistics partners trust the orders more, leading to quicker shipping and smoother doorstep experience.

4️⃣ Keep Prices Affordable
Fake COD returns increase costs for everyone.

With COD, we save operational losses, so you enjoy lower prices.

5️⃣ Reduce Courier Penalties
Every refused COD order means extra penalty charges from courier companies.

By controlling this, we keep delivery services reliable and affordable.

6️⃣ Prioritizing Serious Shoppers
Customers who pay advance show genuine intent.

This helps us serve them with better stock availability and service.

7️⃣ Safer & Transparent Transactions
Customers enjoy trust.

Sellers are protected against fake orders.

Both sides win with a fair system.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

for more details : Return & Refund Policy

At ZIPMYKART, we are committed to providing you with a seamless and satisfying shopping experience, from Browse our products to receiving your order. We understand that timely and reliable shipping is crucial, and we strive to ensure your purchases reach you efficiently and in perfect condition.

1. Order Processing Time

All orders are shipped within 0-2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Please note that during peak seasons or promotional periods, processing times might be slightly extended. We appreciate your patience during these times.

2. Shipping Methods and Delivery Estimates

We partner with reputable courier services to ensure your orders are delivered safely and efficiently. Our standard shipping methods and estimated delivery times are as follows:

Domestic Shipping (within India):
Standard Delivery 3-15 business days
International Shipping (if applicable):
Currently NA

Please note: Delivery times are estimates only and may vary due to factors beyond our control, such as unforeseen weather conditions, customs delays, or courier service disruptions.

3. Shipping Costs

Free Shipping: We are offering free standard shipping on selected orders.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package's journey or you can login to website. Please allow up to 24 hours for the tracking information to become active.

5. Packaging

We take utmost care in packaging your products to ensure they arrive in perfect condition. All items are securely packed to prevent damage during transit.

6. Missing or Damaged Packages

Damaged in Transit: If you receive a package that appears to be damaged, please refuse to accept it if possible, and contact us immediately at our Email info@zipmykart.com . If you have already accepted it, please take photos of the damaged packaging and product, and send them to us immediately.
Missing Package: If your tracking information shows that your package was delivered but you have not received it, please check with your neighbors or local post office first. If you still cannot locate it, please contact us within e.g., 3-5 days] of the stated delivery date. We will open an investigation with the shipping carrier.

7. Incorrect Shipping Address
It is the customer's responsibility to ensure the accuracy of the shipping address provided.
If an order is returned to us due to an incorrect or undeliverable address, you will be responsible for the reshipment cost.
Please contact us immediately if you realize there's an error in your shipping address after placing an order. While we will do our best to assist, we cannot guarantee changes once an order has been processed for shipping.

8. Returns and Exchanges.

Please refer to our refund and return policy page for detailed information.

9. Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer service team:

Email: [info@zipmykart.com]
Phone: [9815550778]
Operating Hours: [ Monday - Friday, 9:00 AM - 6:00 PM IST]

Thank you for choosing ZIPMYKART.

Always record a video while unboxing your parcel : it makes return or refund requests smooth and hassle-free.